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Privacy Policy

Rekindle Retreats is committed to protecting the personal data that we obtain. The privacy and confidentiality of our guests and visitors to our website matter to us. We will deal with your personal data in compliance with all current applicable data protection laws. 


This privacy policy describes how we collect, use, protect, and share information about you that we obtain when you use our Services or otherwise communicate with us. Our “‘Services” include (i) our website ( that posts this Privacy Policy; (ii) other online products and offers by us through our Websites, and (iii) databases, distribution services, articles, surveys, newsletters, webinars, media monitoring, and/or analytic reports. 


By using our services, interacting with our website, or communicating with us, you are accepting and consenting to the practices described in this Privacy Policy, including any updates and amendments. If you do not agree to the terms of this Privacy Policy, you must not access or use our Services or communicate with us using your personal data.


Note to journalists and media experts: News and journalism are public activities. Your name, business contact details, professional interests, and affiliations may already be publicly available, particularly if you are a journalist, a recognized expert, or a PR professional. We recognize that, even in a business context, you may have a need and expectation that your identity and interests be kept anonymous or private in certain circumstances and that can be addressed in the same manner as any other user as stated in this Privacy Policy.


How we collect information from you


Information you Provide to Us


We collect information that you provide directly to us, including when you register for our products; and/or when you subscribe to a newsletter, provide feedback about our Services or contact us with questions or comments about a Service.


Personal data we may obtain include::

  • Your name

  • Your email address

  • Your telephone number(s)

  • IP address; and 

  • Any other personal information that you may provide in a message you submit to us.


Who is this information shared with?


We keep your information confidential. We will not sell your information. We may disclose your information to our personnel (including personnel in our group of companies) and to third-party suppliers or subcontractors (including our independent consultants, data analytics providers, and cloud-based data processing and hosting providers).


Our Social Media Pages


Types of Information


  • This website contains links to Rekindle Retreats’ social media pages 

  • These third-party websites have their own respective privacy policies (which we would advise you to read) for which those sites are solely responsible.

  • Should you visit and choose to follow us on social media, Rekindle Retreats may receive personal information from the social media providers including:

    • Your name (first and last)

    • Your email address

    • Your postal address

    • Your telephone number(s)

    • IP address

    • Location data

    • Social media account URL

    • Your login details

    • Your date of birth/age

    • Your gender and/or

    • Your general interests 


Purpose of the processing and legal basis for the processing


  • If we do not receive any personal information about you from these third-party social media sites, we will not process your information for the purposes of direct marketing unless you have provided your consent or it is otherwise lawful for us to do so.

  • We may use this information to find out more about our digital community so that we can better understand and serve our customers and website visitors (for example, to create bespoke content by analyzing general interests).

  • If you have opted-in to receive such communications, please see our section below on “Our approach to marketing”.

  • Please be advised that social media platforms may also collect information from you. We do not have control over the collection, use, and sharing practices of social media platforms and encourage you to review their usage and disclosure policies and practices, including the data security practices, before using the social media platforms. We may combine the information we collect about you from the various sources described above.


Our Approach to Marketing 


Types of Information


  • Our website does not contain third-party advertising.

  • We may collect information about you in order to send you our promotional or marketing communications, such as;

    • Your name (first and last)

    • Your artist name (if applicable)

    • Your email address

    • Your telephone number(s)

    • Any other personal information that you provide in a message you submit to us

    • While we do not permit third-party advertising (or targeted advertising) on our Website if you do link to one of our Rekindle Retreat social media platforms you may be subject to targeting marketing via that site.


Purpose of the processing and legal basis for the processing 


  • Rekindle Retreats provide you with information about our products, services, and offers (such as via our e-newsletters) or if we contact you for market research purposes (such as surveys and feedback requests), we will only use your personal information in this way in accordance with laws related to marketing directly to individuals, and in pursuit of our legitimate interest of marketing our business.

  • If you have asked us to add a review, this will be to Tripadvisor and Google+ which helps us display and manage our reviews

  • If you have asked to be added to our mailing list, we will provide your details to a third-party company called Mailchimp or Wix that helps us produce and manage our newsletters. We provide these communications on the basis that you have asked to receive them..

  • If you change your mind, you may opt-out at any time via the unsubscribe feature that appears in our emails.

  • You may also be asked to receive updates or information about similar services from our network of trusted third-party suppliers or to receive promotional material, including vouchers or discount offers, from these suppliers.


How your Information May be Shared


We will not sell your personal information or share your personal information with third parties for the third party’s own direct marketing purposes.


We may share any information, including personal information as follows:


  • With a third party with whom we must legally share information about you 

  • With the company or organization you represent upon their request 

  • With you or other third parties with your express consent

  • To comply with any court order, valid subpoena, law, or legal process, including responding to any government or regulatory request

  • To investigate potential unauthorized access or misuse of our Services or otherwise enforce or apply our Terms of Use and other agreements

  • To protect our assets or rights, including for billing and collection purposes

  • If we believe disclosure is necessary or appropriate to protect the rights, property, and safety of Rekindle Retreats, our customers, or others, including exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction, and

  • With any other entity disclosed by us when you provide the information 


Changes to our Privacy Policy


We may change this Privacy Policy from time to time to align with changes to our business practices and/or changes to our business practices and/or changes to our legal requirements. We will post the updated Privacy Policy on this page and will indicate that the updates have been made by changing the effective date first written below. We urge you to check back periodically to see whether there have been updates on our Privacy Policy.


Your continued use of our Services or communication with us about the Services after the updated Privacy Policy has been posted (or any other indication of your consent) will constitute your acceptance of the updated Privacy Policy.


Please note that we may condition your continued access to our Services on your consent to changes to this Privacy Policy.


Contacting Us


If you have any questions, comments, or requests relating to this Privacy Policy, or wish to opt out of any usage of your information as described herein, please email us at


This Privacy Policy was last updated on: 29 September, 2023.

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